Alpha Robotics Snow Reception Robot

The Alpha Robotics Snow is the friendliest face in Alpha's reception range: a 1.12-metre, 30-kilogram character robot with a rounded white body, short flexible arms and a domed head whose cartoon expressions are projected onto a curved DLP display. Built to put children, students and first-time visitors at ease, Snow greets people by name through face recognition, answers questions by voice, shows information and video on a 13.3-inch chest touchscreen, and leads guided tours on a 40-metre lidar navigation system.

It is the shortest and most approachable of Alpha's reception robots, moving at a child-safe 1.2 metres per second with a flame-retardant, water-resistant ABS body and running up to 10 hours per charge. Alpha positions it for schools and campuses, museums, retail, care homes and public-service halls.

Background

Alpha Robotics, formally Suzhou Alpha Robotics Co., Ltd., was established in 2006 and is one of China's largest commercial service-robot manufacturers, with a production base of nearly 30,000 square metres and exports to more than 90 countries and over 10,000 customers. The company builds on core technologies including dual-wheel differential chassis, navigation algorithms, low-speed autonomous driving and IoT elevator control, and helped author China's national standard for food delivery service robots.

Its reception family spans several personalities for different venues: the tall humanoid Alice and Amy, the digital-human Jupiter, the panda-styled Timo and the character-styled Snow. Snow and Timo share the same six core functions and the same settings, so the choice is mainly physical: Snow is the rounder, heavier robot with a separate chest screen and a projected face, and runs longer per charge.

Design and Features

Projected Cartoon Face

A high-definition DLP projection system displays Snow's facial expressions on a curved screen inside the domed head, giving a warm, animated character that reads well from across a lobby and changes with the conversation.

Reception and Voice Interaction

Snow welcomes visitors, responds to voice commands and holds customisable voice conversations powered by Alpha's SmartStar large language model, with multi-language support where configured.

Face Recognition and Human Detection

A wide-angle camera identifies enrolled people so Snow can greet them by identity, while multi-direction human detection lets it turn toward and engage approaching visitors.

Touchscreen Content

A 13.3-inch HD touchscreen across the chest shows menus, maps, videos, promotions and information-consultation workflows that visitors can tap through.

Guided Tours and Navigation

Lidar with a 40-metre range maps the venue precisely, and Snow leads guided tours with explanations at each stop, localising to about ±50 millimetres and avoiding obstacles en route. It returns to its dock for automatic recharging.

Flexible Arms

Four degrees of freedom animate the short arms for greeting gestures and entertainment interaction.

Child-Safe Construction

The ABS body is flame-retardant and water-resistant, and the 1.2 m/s top speed keeps a safe distance around children.

Technical Specifications

Who is the Alpha Robotics Snow for?

Snow is designed for schools, universities and training centres that want a campus guide students will approach rather than avoid; museums, science centres and exhibition halls running guided tours with explanations; shopping malls, supermarkets and showrooms that want a greeter to draw foot traffic and play promotions; care homes and hospitals where a soft, non-intimidating robot suits residents and patients; and banks, government service halls, stations and airports that need a mobile information point. Its 10-hour runtime covers a full day of public opening hours.

What is the Alpha Robotics Snow used for?

1. Welcome reception: greeting visitors by name and answering common questions by voice.
2. Campus guidance: leading students and parents around schools and universities.
3. Museum and exhibition tours: guided routes with scripted explanations at each exhibit.
4. Retail promotion: playing video and offers on the chest screen while roaming the floor.
5. Information consultation: touchscreen directories, maps and service workflows.
6. Entertainment interaction: gestures, expressions and conversation for events and children's venues.

Pricing and Availability

The Alpha Robotics Snow is available for purchase and international delivery through this page, from single units for a school or showroom to multi-site deployments across retail chains and campus networks. Price and cost depend on configuration, language package, content customisation, training scope, warranty and quantity, so buyers should request a current quotation for their venue. Delivery, customs clearance and after-sales support are arranged worldwide. Purchase enquiries, datasheets and availability details for the Snow are available on this page.

Frequently Asked Questions

What is the Alpha Robotics Snow?

A 1.12-metre character-style reception and guide robot from Alpha Robotics, with a projected cartoon face, 13.3-inch touchscreen, voice interaction, face recognition and lidar navigation for schools, museums, retail and public venues.

How does Snow's face work?

Expressions are projected by a high-definition DLP system onto a curved display inside the domed head, so the face animates in real time as Snow talks and reacts.

How long does Snow run on a charge?

Up to 10 hours, with a 3 to 4 hour recharge from its 20 Ah battery, and it returns to its dock automatically.

Can Snow recognise people?

Yes. A wide-angle camera identifies enrolled visitors so Snow can welcome them by name, and multi-direction detection lets it respond to people approaching from any side.

Is Snow safe around children?

It is built for schools: a flame-retardant, water-resistant ABS body, rounded shape and a 1.2 m/s top speed that keeps a safe distance.

How is Snow different from Alpha's Timo?

Both offer the same core reception functions. Snow is shorter and rounder at 1,120 mm and 30 kg, with a separate chest screen, a projected face and up to 10 hours of runtime; Timo is lighter and slimmer, uses its screen as its head and runs up to 8 hours.

Where can I buy the Alpha Robotics Snow?

The Snow is available for purchase through this page, with quotations, specifications and delivery arrangements provided on request.