Alpha Robot Reception Robots
Alpha Robotics reception robots greet visitors, answer questions, guide people to their destination and display promotions in lobbies, banks, hotels, hospitals, schools and showrooms.
Alpha Robotics Reception Robots
The first minute a visitor spends in a lobby decides a lot: whether they find the right counter, whether they wait in the wrong queue, whether they leave with the information they came for. A reception robot handles that minute for every visitor, all day, in any language you configure. It notices people as they arrive, greets them, answers common questions and walks them to where they need to go, while staff focus on the conversations that need a person. Alpha Robotics builds four reception robots for this job, each sized for a different kind of space and audience.
Background
Alpha Robotics is a Chinese maker of commercial service robots, with product lines for delivery, medical, security, humanoid and reception work. Its reception robots share one software foundation: they run on Android, navigate with LiDAR, recognize faces, hold customizable voice conversations and offer an open SDK and API for custom applications. What changes between models is height, screen size and character, which decides where each one fits best. See the full Alpha Robotics range.
The Reception Lineup
| Model | Height | Weight | Screen | Best fit |
|---|---|---|---|---|
| Snow | 1120 mm | 30 kg | 13.3 in touchscreen | Schools, kindergartens, nursing homes, play centers |
| Alice | 1500 mm | 45 kg | 13.3 in touchscreen | Banks, hotels, offices, government service centers |
| Amy | 1500 mm | 49 kg | 21.5 in chest touchscreen | Malls, retail, exhibition halls, airports |
| Ciao | Not published | Not published | Not published | Exhibition halls, public services, education, retail |
Shared Specifications
Snow, Alice and Amy share the same core platform, according to published specifications:
| Specification | Snow, Alice and Amy |
|---|---|
| Moving speed | 0 to 1.2 m/s |
| Endurance | Up to 10 hours |
| Charging time | 3 to 4 hours |
| Battery | 20 Ah lithium |
| Power | 50 W |
| Navigation | 40 m LiDAR |
| Positioning accuracy | ±50 mm |
| Operating system | Android |
| Development | Open SDK and API |
What They Do
Welcome and Farewell
The robots detect people approaching from different directions and play welcome and farewell messages. Voice, images and language can all be customized for the venue and region.
Voice Consulting
Customizable voice dialogue lets visitors ask questions out loud. The answers can draw on a knowledge base built for your industry, such as banking products, hotel services or exhibition content.
Face Recognition
The robots detect faces and compare them with an enrolled database, so they can greet known visitors, members or staff by name.
Guided Navigation
After building a map of the indoor space, a robot can lead a visitor to a counter, room or exhibit after a short voice exchange, avoiding obstacles along the way.
Promotions and Information
The touchscreen shows advertisements, videos, discounts, product details and maps. Amy's larger 21.5 inch chest screen makes it the strongest choice when promotion is a main goal.
Service Tasks
Alice and Amy can be customized for business tasks such as information inquiries, fee checks and queue calling, which suits banks, hospitals and government halls.
Choosing by Model
Snow
At 1120 mm and 30 kg, Snow is the smallest and lightest model, with a friendly, approachable height for children and seated visitors. It has four degrees of freedom of movement, according to published specifications, and suits schools, kindergartens, nursing homes, play centers and showrooms.
Alice
Alice stands 1500 mm tall at eye level for adults, with a 13.3 inch touchscreen and three degrees of freedom. It is the all round reception model for banks, hotels, hospitals, stations, airports, offices and government service centers.
Amy
Amy matches Alice's height but carries a 21.5 inch chest mounted touchscreen, giving it far more space for maps, video and promotions. It suits shopping malls, retail stores, exhibition halls and any venue where the robot doubles as a moving display.
Ciao
Ciao is Alpha Robotics' humanoid welcome robot, with an anthropomorphic design meant to raise the visual profile of a brand. It greets guests, takes voice commands, gives presentations and leads tours in exhibition halls, public service centers, education and retail.
Applications
- Banks: greeting customers, answering product questions and calling queue numbers.
- Hotels: welcoming guests and guiding them to reception, elevators or facilities.
- Hospitals: directing patients to departments and answering common questions.
- Airports and stations: wayfinding and travel information.
- Malls and retail: promotions, store guidance and product information.
- Exhibitions and showrooms: presentations, guided tours and brand promotion.
- Schools and care homes: friendly reception and information for children and older visitors.
- Government service centers: guidance, inquiries and queue management.
Explore more reception robots, hotel reception robots and exhibition robots.
Which Should You Buy?
| If you need... | Choose |
|---|---|
| A compact, child friendly greeter | Alpha Robotics Snow |
| An all round lobby and service robot | Alpha Robotics Alice |
| A large screen for promotions and maps | Alpha Robotics Amy |
| A humanoid look for brand events and tours | Alpha Robotics Ciao |
| A robot that also delivers items | Alpha Robotics delivery robots |
Before You Buy
- Define the questions: list the 20 to 50 questions visitors ask most, so the knowledge base can be built before launch.
- Choose languages: confirm which languages and voices you need for your region.
- Check the floor and space: the robots work on standard flat floors such as tile, wood and concrete; confirm door sills, slopes and open space around the reception area.
- Plan Wi-Fi coverage: strong network coverage keeps content, maps and updates working.
- Prepare content: gather the videos, images, maps and promotions you want on screen.
- Review privacy rules: face recognition stores personal data; check local privacy law and post notices where required.
- Plan integration: if you need queue systems or business data, confirm the work needed through the SDK and API.
- Plan charging: with up to 10 hours of endurance and 3 to 4 hours to charge, decide where the robot charges between shifts.
Pricing and Availability
Alpha Robotics reception robots are sold by quote, because price depends on the model, language and voice setup, knowledge base customization and any system integration. Add the models you are interested in to your quote from this page, with your venue type and requirements, to receive pricing and lead times.
Frequently Asked Questions
What does a reception robot do?
It greets visitors, answers questions by voice or touchscreen, guides people to destinations, recognizes faces and displays promotions or information.
Which Alpha Robotics reception robot is the smallest?
Snow, at 1120 mm tall and 30 kg, is the most compact model.
Which model has the largest screen?
Amy, with a 21.5 inch chest mounted touchscreen.
How long do the robots run on one charge?
Snow, Alice and Amy are listed with up to 10 hours of endurance and a 3 to 4 hour charging time.
Can they speak other languages?
Yes. Voice and language can be customized for different countries and regions.
Can I build my own applications?
Yes. The robots run on Android and offer an open SDK and API for secondary development.
How much does an Alpha Robotics reception robot cost?
Pricing depends on model and customization. Add the models you need to your quote on this page.
Where can I buy Alpha Robotics reception robots?
You can buy them right here on this page. Choose your model and add it to your quote.
Summary
Alpha Robotics reception robots turn the first minute of every visit into a consistent welcome: greeting, answering, guiding and promoting on a shared Android and LiDAR platform. Snow fits schools and care homes, Alice handles banks, hotels and public services, Amy adds a large promotional screen, and Ciao brings a humanoid presence to exhibitions and tours. If you are ready to buy, compare the models above and add them to your quote from this page.